Our team of Apple Authorised Mac support technicians will be available as your Apple IT Department Helpdesk, allowing you to focus on your own area of expertise.
Group 8 are an Apple focused Managed Service Provider. Our Apple Mac and iPhone support contracts facilitate quick access to our Apple experts via a secure remote session to allow us to quickly connect to your Mac to troubleshoot and resolve any issues you may be experiencing. This is backed up with telephone and onsite support.
Group 8’s Apple Mac support agreements cover the maintenance of Mac OS/iOS, Server infrastructure (both on site and Cloud), day to day administration including email, calendering, MDM (Mobile Device Management – we are Jamf Certified), comms and common application software support. We also include consultancy and advice to keep your company at the leading edge of the ever evolving technological landscape.
In addition to all of this, we will pro-actively monitor your servers and backups, keeping your infrastructure stable.Contact Us
Instant Access to your Desktop.
After granting Group 8 access via a security password, we are able to take control of your computer to guide you through troubleshooting any issues you may be experiencing.
Group 8 have looked after our Apple estate for the best part of a decade and they are integral to the smooth running of our business. Their knowledge and experience of the technologies that surround Apple products is impressive and I would have no hesitation in recommending them.
Book a Collect & Return Repair
We can collect from and deliver back to any UK Post Code – it doesn’t even have to be the same address for both. We supply bespoke packaging as part of the service and insurance is included. Our dedicated logistics team are available if you have any queries either before collection or during the Collect & return process.
All Collect & Return repairs include a comprehensive check once the repair is complete. Not only will we work to resolve the issue that has been reported, we will run Apple diagnostics to examine your Apple product’s hardware to ensure it’s healthy and in full working order.
We’ll keep you in the loop throughout the repair process.
Cost of Service (excl VAT)
|MacBook (all models) with Applecare||£0.00|
|Mac (all models) without Applecare||£30|
Out of Warranty Repairs or Warranty repairs where no fault is found, will incur a £35.00 (ex VAT) diagnosis fee.