We are the UK Market leader in specialist Apple Computer Support and Maintenance.
Established in 2002 and based just outside London on the Kent Surrey borders, we are an Apple Authorised Service Provider who provide Mac hardware and software support, repairs, consultancy and support services to our customers.
Our clients range from leading edge Creative Agencies to Educational and Corporate organisations. For more than a decade we have been Apple Computer’s sole partner for the UK Collect & Return Service for portable computers covered by Applecare.Contact Us
Apple Product Specialists
Our Apple Authorised Technicians are able to repair, service and support all Apple products. Whether you have a MacBook, iMac, iPad, iPhone or Apple Watch, we have the expertise to keep them running at their optimum.
Book a repair
Apple Authorised Service Provider
We’ll get your Apple MacBook, iMac, Mac Pro or Mac mini repaired and up and running whether in or out of warranty. If you’re not sure of the warranty status, don’t worry, we’re happy to check for you.
There’s no need to take your Mac repair to a high street store – let our Collect & Return Service take the legwork out of getting your Mac repaired, we can collect from and deliver to any UK postcode.Book a repair
Brilliant service experience. Really glad I could use Group 8 vs. Apple Store. Unit collected from home, repaired quickly and returned to me. They use DPD which means you can also get a better handle on collection and delivery times. Machine arrived back in perfect condition.
Book a Collect & Return Repair
We can collect from and deliver back to any UK Post Code – it doesn’t even have to be the same address for both.
All Collect & Return repairs include a comprehensive check once the repair is complete. Not only will we work to resolve the issue that has been reported, we will run Apple diagnostics to examine your Apple product’s hardware to ensure it’s healthy and in full working order.
We’ll keep you in the loop throughout the repair process and you don’t even need to worry about packaging as it is all included as part of the service.
Cost of Service (excl VAT)
|MacBook (all models) with Applecare||£0.00|
|Mac (all models) without Applecare||£30|
Out of Warranty Repairs or Warranty repairs where no fault is found, will incur a £35.00 (ex VAT) diagnosis fee.
Currently, because of the pandemic, if you are a consumer, Apple will cover the cost of Collect & Return for repairs where an Apple part is fitted. **Please note that for any repair where no Apple part is fitted, the Collect & Return fee will be chargeable.**