We’ll get your Mac repaired and up and running whether in or out of warranty. If you’re not sure of the warranty status, we’re happy to check for you.

We understand how important your Mac is to you or your business. In our purpose built repair centre just outside London on the Kent, Surrey borders, our Apple Authorised Technicians complete Apple certified repairs quickly and efficiently. We use genuine Apple parts to get our clients back up and running, to ensure happy customers with quality service.

Please fill in the contact form on our Contact Us page or email info@group8.com if you would like to arrange an appointment to drop your Mac in to us.

If you’re not sure of the warranty status, we’re happy to check for you. There’s no need to take your Macbook or iMac repairs to a high street store, if you’re not local to us, our Collect & Return Service will take the stress out of getting your Mac repaired, we can collect from and deliver to any UK postcode. This service is free of charge for any Mac repair carried out under Applecare and the repair can be logged directly with us.

Boost your Mac’s Performance

If your Mac is in need of a performance boost, we can advise on how to get the best from it with a memory, SSD or hard drive upgrade.

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Pre-Service Checklist

Please ensure your device is backed up before bringing it in for repair. Also, it’s important that you disable the “Find My” feature in your iCloud settings. If your device is inoperable, this can be done by logging into your iCloud account online and removing the device in the “Find my iPhone” section.

If your Mac is protected with an EFI Firmware Password or Recovery Lock, this needs to be removed prior to booking your Mac in for repair too, so that we can run Apple’s Pre / Post Diagnostic Tools on your Mac.

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Comprehensive Health Checks

All repair centre repairs include a comprehensive check once the repair is complete. We don’t only check for the issue that has been reported, we run Apple diagnostics on your Apple Device, to ensure that it is functioning correctly.

Our Fees

We charge a diagnosis fee of £35 excl VAT for out of warranty repairs – the labour cost for repairs depends on the complexity of the job.

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If your Mac does break down, these are the people to use. Their customer service is brilliant and quick to respond to emails. The shipping box was really study and their mail service is great.

They did a really good job at fixing my laptop. I would strongly recommend this company

Charles Treve


Book a Collect & Return Repair

We can collect from and deliver back to any UK Post Code – it doesn’t even have to be the same address for both. We supply bespoke packaging as part of the service and insurance is included. Our dedicated logistics team are available if you have any queries either before collection or during the Collect & return process.

All Collect & Return repairs include a comprehensive check once the repair is complete. Not only will we work to resolve the issue that has been reported, we will run Apple diagnostics to examine your Apple product’s hardware to ensure it’s healthy and in full working order.

We’ll keep you in the loop throughout the repair process.

Cost of Service (excl VAT)

MacBook (all models) with Applecare £0.00
Mac (all models) without Applecare £30
iPhone £25

Out of Warranty Repairs or Warranty repairs where no fault is found, will incur a £35.00 (ex VAT) diagnosis fee.

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