Repairs by Apple Authorised Technicians whether your iPhone is in or out of warranty.

*Please note we are accepting repairs by appointment or via our Collect & Return Service only*.

Please fill in the contact form on our Contact Us page or email info@group8.com to arrange an appointment.

If your iPhone display is cracked or the battery isn’t retaining it’s charge, we can replace them and we’ll use only genuine Apple parts to get it back up and running again.

All repairs include the running of Apple’s diagnostics to check that all components in your iPhone are functioning correctly before we return it to you.

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Pre-Service Checklist and Fees

Please ensure your device is backed up before bringing it in for repair. Also, it’s important that you disable the “Find My” feature in your iCloud settings as we can’t repair the device otherwise. If your device is inoperable, this can be done by logging into your iCloud account online and removing the device in the “Find my iPhone” section.

Our Fees

We charge a diagnosis fee of £35 excl VAT for out of warranty repairs or for warranty repairs where no part is fitted and our hourly labour rate is £70 excl VAT.

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Price Guide (all prices are excl VAT)

Model Display Battery Whole Unit Replacement
iPhone SE (2nd gen) £140 £62.50 £250
iPhone 6S, 7 £152 £62.50 £260
iPhone 8 £152 £62.50 £315
iPhone 6S Plus £164 £62.50 £296
iPhone 7 Plus £164 £62.50 £315
iPhone 8 Plus £164 £62.50 £343
iPhone X, XS £264 £85 £493
iPhone XS Max, 11 Pro Max, 12 Pro Max £308 £85 £531
iPhone XR, 11 £188 £85 £343
iPhone 11 Pro £264 £85 £493
iPhone 12 mini £219 £85 £343
iPhone 12 £264 £85 £398
iPhone 12 Pro £264 £85 £493
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If your Mac does break down, these are the people to use. Their customer service is brilliant and quick to respond to emails. The shipping box was really study and their mail service is great.

They did a really good job at fixing my laptop. I would strongly recommend this company

Charles Treve

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Book a Collect & Return Repair

We can collect from and deliver back to any UK Post Code – it doesn’t even have to be the same address for both.

All Collect & Return repairs include a comprehensive check once the repair is complete. Not only will we work to resolve the issue that has been reported, we will run Apple diagnostics to examine your Apple product’s hardware to ensure it’s healthy and in full working order.

We’ll keep you in the loop throughout the repair process and you don’t even need to worry about packaging as it is all included as part of the service.

Cost of Service (excl VAT)

MacBook (all models) with Applecare £0.00
Mac (all models) without Applecare £30
iPhone £25

Out of Warranty Repairs or Warranty repairs where no fault is found, will incur a £35.00 (ex VAT) diagnosis fee.

Currently, because of the pandemic, if you are a consumer, Apple will cover the cost of Collect & Return for repairs where an Apple part is fitted. **Please note that for any repair where no Apple part is fitted, the Collect & Return fee will be chargeable.**

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    Autorised Apple Service Centre